Accounts can be placed on hold for a number of reasons, but are most commonly held due to unpaid invoices on the platform. 


If you are unsure of what steps you should take to check and pay your invoices, please follow the instructions provided at the LINK HERE. It is our policy that all accounts are placed on hold until all unpaid invoices are paid.

If your account has been placed on hold and you have no unpaid invoices, please check your email to see if you have been requested information by the verification team. If you have not been requested information, please reach out to for clarification regarding your account status.

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