Many of the pieces on Bulletin are made to order or on pre-order as an effort toward sustainability thus are often prepared directly from the amount requested. We are unable to process cancelation requests once an order has been approved by a Brand.
Our cancelation terms are as follows:
A Retailer may cancel its order (1) at any time prior to acceptance of the order by the Brand, or (2) within the first 24 hours after the Brand's acceptance of the order provided that the Brand has not yet provided confirmation of shipment tracking information to Bulletin and to the Retailer (i.e., by uploading this information to the Website). A Retailer is not otherwise entitled to cancel an order after it has been placed.