Bulk Upload Troubleshooting

If you are running into an issue with your product CSV bulk upload, please take a look at the below troubleshooting tips. 

The Product Type is Incorrect

Your products must be categorized into the following product types:

  • Menswear
  • Men’s
  • Shirts & Blouses
  • Tanks & Crop Tops
  • Jeans
  • Shorts
  • Skirts
  • Pants
  • Dresses
  • Jumpsuits & Rompers
  • Swimwear & Coverups
  • T-shirts
  • Graphic Tees
  • Outerwear & Jackets
  • Sweaters
  • Sweatshirts & Hoodies
  • Intimates
  • Hosiery & Shapewear
  • Pajamas & Lounge
  • Activewear
  • Footwear
  • Accessories Hair
  • Belts
  • Accessories Socks
  • Gloves
  • Handbags & Backpacks
  • Pouches Wallets & SLGs
  • Totes
  • Luggage & Travel Organizers
  • Jewelry & Watches
  • Girls Bottoms
  • Girls Sweaters
  • Girls Sleepwear & Underwear
  • Girls Dresses & Jumpsuits
  • Girls Outerwear
  • Girls Swim
  • Girls Eyewear
  • Tights & Socks
  • Girls Bags
  • Boys Tops
  • Boys Bottoms
  • Boys Sleepwear & Underwear
  • Boys Outerwear
  • Boys Swim
  • Suiting
  • Boys Eyewear
  • Boys Socks
  • Boys Bags
  • Boys Sweaters
  • Boys Watches
  • Baby Boy
  • Baby Girl
  • Unisex
  • Baby Gear & Essentials
  • Accessories
  • Boy
  • Girl
  • Baby
  • Accessories Eyewear
  • Hats
  • Scarves
  • Tech Accessories
  • Keychains
  • Buttons
  • Patches
  • Pins
  • Art & Decor
  • Textiles
  • Candles & Home Fragrance
  • Cookware
    Coffee & Tea Mugs
  • Glassware &
  • Barware
  • Table & Kitchen
  • Linens
  • Containers & Water Bottles
  • Dinner & Flatware
  • Serveware
  • Bedding
  • Greenhouse
  • Bath
  • Pets
  • Books
  • Fun & Games
  • Cleaning & Supplies
  • Fitness & Self-Care
  • Pleasure
  • Supplements
  • Women’s Health
  • Wellness Body
  • Makeup
  • Skincare
  • Beauty Hair
  • Nails
  • Tools & Accessories
  • Oral Care
  • Perfume & Fragrance
  • Snacks
  • Coffee Tea & Mixes
  • Cooking & Baking 
  • Oils Spreads & Sauces
  • Beverage
  • Candy & Treats
  • Containers
  • Pens & Pencils
  • Notebooks & Notepads
  • Stickers
  • Cards
  • Desk Accessories
  • Gift Wrapping Supplies
  • Plush
  • Pretend Play
  • Dolls & Doll Accessories
  • Trains & Vehicles
  • Blocks
  • Sorters & Stackers
  • Kids Books
  • Kids Arts & Crafts
  • Educational Toys
  • Room Decor

If you enter a product type/category that is not included on this list, your CSV will not upload.

No Variants are Listed for the Product 

Every product on the platform must include at least one variant. If the product does not have any variants, please put down "OS" for Only/One Size

There are Random/Special Characters in the Export

Bulletin supports any language or characters that are included in the UTF-8 encoding. If you're seeing strange characters in your product descriptions, it most likely means your CSV file isn't saved in a UTF-8 format. To fix it, open the file in a text editor. Save it again at once, making sure that you specify UTF-8 encoding, pictured below:

Screen_Shot_2021-06-17_at_1.16.09_PM.jpgScreen_Shot_2021-06-17_at_1.17.50_PM.jpg

At the moment, the tool can only support image files in jpeggif and png formats

The tool cannot support .webp images.
 
Here's a video on how to solve and avoid common CSV upload errors

 

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